Privacy Notice
What we collect, why we collect it, who ever sees it, and how to get it removed. Written to be read, not to be scrolled past.
Placing an order requires exactly five pieces of information. There is no hidden sixth field.
| Data | Why we need it | Who else sees it |
|---|---|---|
| Name | Order records, invoice, customs declaration | Carrier and destination customs |
| Shipping / billing address | Delivery and duty calculation | Carrier and destination customs |
| Email address | Order confirmation, tracking number, replies to your questions | Nobody |
| Phone number | The carrier calls it if delivery or clearance hits a problem | Carrier only |
| Payment details | Taking payment | PayPal only — see section 02 |
We do not sell, rent or trade your data. Ever.
There is no advertising network, no data broker and no affiliate feed attached to this store. The only outside party that receives anything is the carrier who has to physically deliver the box, and they receive your address and phone number — nothing else. If you buy from us as a business, your company name appears on the customs paperwork because the law requires it, not because we shared it.
This is the part most people actually want to know about, so it gets its own section.
Card numbers never reach us
What we can see
Bank transfer orders
Some of it is needed for the site to work at all. Some of it is analytics. You can refuse the second kind.
Strictly necessary
Analytics and advertising
Server logs
Blocking cookies through your browser settings, or using an extension that does it for you, is entirely your call and we will not nag you about it. What we cannot do is remember your cart, keep you logged in, or apply a saved shipping preference if you block the necessary ones.
Whatever jurisdiction you sit in, you can ask us for any of these and we will do it — we do not check your postcode first.
See what we hold
Correct it
Delete it
Stop the emails
The one thing we cannot delete: the invoice itself
Export invoices, customs declarations and payment records are legally retained documents. Tax authorities in China, and in your own country, require them to be kept for several years after the transaction. We can delete your account, your saved addresses, your marketing LED aluminium profile and your correspondence — the invoice record stays, and it stays locked away rather than in circulation.
Different data, different clocks.
| What | Kept for | Why |
|---|---|---|
| Order and invoice records | Statutory retention period | Tax, customs and export compliance |
| Product specification of your order | Indefinitely, unless you ask us to remove it | So a reorder years later matches exactly — see lifetime support |
| Account and saved addresses | Until you close the account | Convenience |
| Newsletter subscription | Until you unsubscribe | Consent |
| Server and security logs | Rolling window | Security and troubleshooting |
| Support correspondence | With the order record | So the next person who picks up your case has the history |
How the data is actually protected
Encrypted in transit
Access is limited
Payment isolation
If something happened
Questions about your data?
Write to us and a person reads it. Access requests, corrections and deletions are handled by the same team that handles orders — there is no separate privacy department to be routed into.
This notice describes actual practice at superlightingled.com and is written in plain English rather than legal boilerplate. It does not reduce any right you hold under the data-protection law of your own country.