Warranty

Warranty Policy for LED Lighting Products

All LED light products purchased from superlightingled.com come with a warranty to ensure your satisfaction and protect against manufacturing defects. Products certified by UL or ETL are covered by a 3-year warranty (some brand products are 5 years), while all other normal products come with a 1-year warranty. 

For products that are no longer within the warranty period, we still offer support through negotiated cost-based repairs or replacements. 

In the event of a quality-related malfunction during normal use, we provide repair or replacement services. Simply contact our support team with photo or video evidence of the issue, and if verified as a manufacturing defect, we will cover the return shipping costs and arrange for a solution. However, if the product fails due to human-caused damage, such as improper installation, accidental drops, or misuse, warranty coverage does not apply. In such cases, customers may still request repairs or replacements, but you will be responsible for the return shipping fees as well as the product cost (we can provide product discounts).

To submit a warranty claim, please provide your order details along with clear images or videos demonstrating the issue. Our team will review the case within 48 hours and guide you through the next steps. Please note that warranty coverage is void if the product has been modified, disassembled, or used with incompatible power supplies.

For further assistance, contact our customer support team at [support@superlightingled.com]. We are committed to ensuring your LED lights perform as expected and appreciate your trust in our brand.